Robyn and Bruce Waldo – Buyers / Investors

I would like to take this opportunity to recommend John Aaroe Group as an exceptional Realtor. Rueben Pacheco and Elton Eloin are an incredibly synergistic team. As Elton was showing us homes, Reuben was taking care of our loan paperwork. Elton and Reuben are constantly communicating so that both are 100% informed as to where you are in the process of buying or selling a home. Reuben is extremely conscientious about your paperwork and things are turned in on time so that the process is made smooth and easy for you. Reuben and Elton both attended our home inspection and were quite knowledgeable about what needed to be fixed and how the corrections were to look when finished.

Reuben and Elton can be quite tenacious when there is a deadline and the buyer would like the paperwork done quickly. Elton showed us a home on a Thursday evening that was to have an open house on Saturday. We found that this house exceeded all our expectations and it was perfect for us. Since the price had dropped dramatically, we assumed it was sure to have multiple offers for the asking price on Saturday. Elton suggested that we place an offer on the house the following morning so that our offer was the first. Reuben and Elton worked thru the night to make sure that the offer paperwork was finished and correct. Elton then met us early to sign and took it right over to the Realty office. At the same time, Reuben made phone calls to our escrow company for the house we were selling to make sure all of that paperwork was completed. It was not, as the escrow company was not at all competent. (It was NOT recommended by John Aaroe Group.) You should know that Reuben was at the airport early that morning, flying to New York then to South America. He called me at every stop he made to make sure the incompetent escrow company had done their job at my request. Unfortunately, the calls for service had to come from me, not Reuben. If they came from Reuben, you can be assured that the request would have been fulfilled much quicker than the result I produced. As for the happy ending, the offer was accepted and we now are living happily ever after in our dream house, thanks to John Aaroe Group and its wonderful team.